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SHIPPING POLICY
We aim to ship your goods within 2-3 business days of receiving your order. Please note we ship orders between Monday-Friday and weekend orders will be packed and dispatched the following Monday.
AusPost current shipping time for standard is 5-7 standard days (2-3 business days from dispatch)
AusPost express is currently 2-3 business days (2-3 business days from dispatch)
Please note due to the global pandemic these timelines aren’t always met and may vary.
RETURN & EXCHANGE POLICY
Due to the nature of personalisation, we do not offer any refunds or exchanges as each item has been hand embroidered and personalised.
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